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2: Customer-Centric technology: The right amount of reassurance
The number one word that customers use when we ask them to describe their lives? BUSY We work long hours, we commute long distances and...
TO REALLY CONNECT WITH YOUR CUSTOMER COMMUNITY, YOU NEED TO BE A PART OF IT
While living abroad I began to feel homesick. A friend suggested a solution might be playing an online video game. That was when I...