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Bonding at Christmas (not Uncle Dave’s Sean Connery impression…)
Christmas is a moment that can often feel curated for us by the media and retailers – it can set a tone of unrealistic pressure and...


The power of podcasts: making your insights famous
Podcasting is a hot topic at The Customer Closeness Company. We’re avid listeners of podcasts on topics ranging from fitness to business...


Bring on the benefits of Consumer Duty
With the FCA’s Consumer Duty regulations coming into effect on 31st July, we’ve spent quite a lot of time recently exploring how our...


Glass half empty or half full? What consumers are telling us about their economic outlook
The timing of this cost of living crisis makes it unique. We have experienced financial crises before, but none that have come off the...


Older generation influencers: why you should be talking to them in this cost-of-living crisis
The timing of this cost-of-living crisis makes it unique. We have experienced financial crises before, but none that have come off the...


The power of connection: overcoming the stigma of financial hardship
The timing of this cost of living crisis makes it unique. We have experienced financial crises before, but none that have come off the...