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My reflections on building a curiosity practice at TCCC
At the end of 2023, we set the whole team at TCCC a professional development challenge – to become more curious around our industry, our...
My reflections on making curiosity practice attractive and easy
At the end of 2023, along with my other colleagues I was set a professional development challenge – to become more curious around the...
My reflections on building a consumer curiosity practice
At the end of 2023, I was set a professional development challenge – to become more curious around the research industry, our clients’...
Welcome to the team Zoe Davies!
I spent first 4 years of my working life within the same agency working on projects for financial services businesses. I progressed...
Talking about vulnerability: the impact of language on customer experience
Understanding the lifestyles, challenges and needs of ‘vulnerable customers’ is an area in which we are increasingly being asked to help...
Vulnerable Customers and Consumer Duty: What does it all mean for businesses?
Understanding the lifestyles, challenges and needs of ‘vulnerable customers’ is an area in which we are increasingly being asked to help...