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In business today you often need to get further faster​
Co-creation can be a great way to make that happen. We’ve worked with clients to create new products, new propositions, new brand...
Hybrid Customer Closeness – Zero effort ways to keep close to customers
It’s been just over two years since the government recommended a gradual return to office working, yet in that two years the number of...
The power of podcasts: making your insights famous
Podcasting is a hot topic at The Customer Closeness Company. We’re avid listeners of podcasts on topics ranging from fitness to business...
A year's worth of customer-centricity
It’s almost been a year since I joined The Customer Closeness Company (TCCC) fresh out of university, and I can’t believe how quickly the...
Finding vulnerable customers: an insight into how we do it
In our blog series spotlighting our work with vulnerable customers, we’ve focussed on just why it is so important to be having these...
Welcome to the team Lucy Newsum!
This month is a milestone: it marks six months into my new role with The Customer Closeness Company. It felt like a good moment to...